Vinted Shoppers Express Anger Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.
Size Classification Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.
